1750 Bantree Street, Ottawa ON K1B 3W4
Service is my job; it encompasses every facet of my work. Service is providing the customer with the information they need as soon as they ask. Service is being proactive to the needs of the customer. Service means knowing the name of each customer that walks through the door. Service is what I can provide to the customer – at no charge – each and every time I speak with them and at the highest level possible. Service is going the extra mile, even if it is not necessary. Service is providing the customer with the product they need when they need it. The service I strive to provide all of our customers with is what will keep them coming back.
Caleb Tier – Branch Manager